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© 2019 by CatCoCandles

Shipping & Returns

Shipping Policy

Processing time can take 1-2 weeks for your order to be made and shipped unless stated otherwise.


Can't find your country in shipping list?

If you do not see your country listed in the shipping options please contact us so we could add it.


Customs and taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Return & Exchange Policy
I don't accept cancellations

But please contact me if you have any problems with your order.



We do not accept any returns or exchanges for purchased products (exceptions might apply).


Lost and Damage

Damages and lost can be covered:

> if you contact us within 14 days

> you provide us with photographic evidence.

For damaged items, replacement only.

No refunds or covers for given incorrect address or any other information. If you contact later when stated. Or if it was undelivered for any another reason than lost in a mail.